Regulation (EU) 2016/679 on the protection of personal data, establishes a new approach to the control and processing of personal data. We have reviewed and adapted our privacy policy to meet the new requirements and aim to provide more information and transparency regarding the processing of personal data.
Vivoy is the data controller for the personal data of its users and customers, as well as for any data that may be collected through the website.
Vivoy informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services via its website.
Purpose of Data Processing.
Your personal data is collected for the purpose of providing and maintaining the services contractually agreed upon, as well as to inform you about new products and services.
The processing of the data you provide through the forms on the website www.vivoymalaga.es will be governed by this same privacy policy.
The operations, management, and technical procedures carried out—whether automated or not—that enable the collection, storage, modification, transfer, and other actions involving personal data are considered personal data processing.
Vivoy will process personal data in a lawful, fair, transparent, appropriate, relevant, limited, accurate, and up-to-date manner.
Data Collected for the Provision of a Service
The personal data you provide for the provision of a service will be the minimum required to prepare the contract, deliver the services you request, and comply with legal obligations.
The data will be retained for the periods legally established.
Data Collected for Information Requests via the Website Form
The personal data collected through the website form for information requests is intended for sending commercial information about our products and services.
The processing of data in this case is legitimized by the express consent you give us by accepting the submission of the information provided through the form.
Exercise of Rights
In accordance with the rights granted by Regulation (EU) 2016/679 on the protection of personal data, you may exercise your rights of access, rectification, restriction of processing, erasure, data portability, and objection to the processing of your data by sending your request to the indicated postal address or to the email address vivoy.malaga@vivoymalaga.es.
To exercise these rights, you must identify yourself by presenting your ID.
Recipients
Vivoy informs users that their personal data will not be shared with third parties, except when such communication is supported by a legal obligation or when the provision of a service requires a contractual relationship with a data processor. In the latter case, the recipients of your data may include group companies, creditworthiness assessment companies (in the case of non-payment, communicated through the procedures and safeguards established by current regulations), as well as certain data processors necessary for the proper provision of services.
Vivoy maintains strict criteria for the selection of data processors and contractually commits each one to comply with and enforce the obligations established in data protection regulations.
Data Changes
Unless we are informed otherwise, we will assume that the data has not been modified and that you agree to notify us of any changes.
For any complaints, you can contact vivoy.malaga@vivoymalaga.es. You may also contact the Spanish Data Protection Agency www.aepd.es.